1. Information We Collect

We collect information you provide directly (name, email, phone, payment details), automatically (device info, IP address, usage data), and from third parties (payment processors, verification services).

2. How We Use Your Information

• Facilitate task execution and operator assignment
• Process payments and maintain transaction records
• Send service updates and notifications via email/WhatsApp
• Improve our services through analytics and feedback
• Verify operator credentials and conduct background checks
• Comply with legal obligations and prevent fraud

3. Information Sharing

We share information with operators (task details, contact info), service providers (payment processors, cloud hosting), and legal authorities when required by law. We never sell your personal data to third parties.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

• Access your personal data and request copies
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Export your data in portable format

6. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage patterns, and maintain session security. You can control cookie preferences through your browser settings. See our Cookie Policy for details.

7. Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations. Task records and proof documentation are kept for 2 years for dispute resolution.

8. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect information from children. If we discover such data, we will delete it promptly.

9. International Data Transfers

Your data may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@taskbuddysdiaspora.com or +234 801 234 5678.