Who We Are
TaskBuddys is a service platform that connects members of the Nigerian diaspora with trusted local agents in Nigeria to carry out tasks on their behalf. This policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect the following information when you use TaskBuddys:
- Name, email address, WhatsApp number, and country of residence
- Beneficiary details (name, phone number, address in Nigeria)
- Task descriptions and instructions
- Payment information, processed securely through Stripe — we do not store card details
- Photos and evidence uploaded by agents
- Messages between clients and agents
How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process and fulfil your task requests
- Assign agents and facilitate communication
- Process payments
- Send task updates and confirmations via email and WhatsApp
- Improve our services
- Comply with legal obligations
Sharing Your Information
We share your information only where necessary:
- We share relevant task details (beneficiary name, address, instructions) with assigned agents to complete your tasks. Agents do not see your payment information or how much you paid.
- We do not sell your personal data to third parties.
- We may share data with payment processors (Stripe, PayPal) to process payments.
- We may disclose information if required by law.
Data Security
We use industry standard security measures including encrypted connections (HTTPS), secure database storage through Supabase, and secure payment processing through Stripe. We regularly review our security practices to protect your data.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
To exercise any of these rights, contact us at support@taskbuddys.com or WhatsApp +447466768140.
Cookies
We use essential cookies to keep you logged in and remember your preferences. We do not use advertising or tracking cookies.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email. Continued use of TaskBuddys after changes constitutes acceptance of the updated policy.